In this interview, Enrique Dans, a Professor in Information Systems at IE Business School, looks into the main changes ICT is bringing to people, organisations, and the society. This renowned expert argues that, with the breakthrough of social media, organisations need above all to think about how to develop processes to absorb information. This will allow them to identify conversations of their customers, prescribers and competitors. Prof. Dans explains that the development of personal protocols in accepting technological change always lags behind technology. In his opinion, regulations need to adapt to change by setting the new situation as a standard; moreover, help should be provided to those suffering under disruption.

UOC lecturer Albert Sangrà is considered a leading international expert on the use of information and communication technologies in education and training. In this interview, he reflects on key aspects of e-learning, including its conceptual foundation, modalities and influence on traditional campus-based universities. Dr Sangrà also addresses topical issues in this area, such as the development of massive open online courses (MOOC), development and assessment of competences in virtual environments, application of e-learning in companies, and collaboration between business and universities. The main conclusion drawn in the interview is that institutions that opt to focus on e-learning, whether or not they are universities, should do so in a strategic way. They also need to understand that e-learning is not just a matter of content development: it requires a specific teaching methodology and long-term planning. Also, despite the distance that has grown between companies and universities recently, he thinks they have no choice but to work together in this area.