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Diversity and inclusion as a source of value: an approach from the perspective of functional diversity
Natalia García-Carbonell, Mònica Cerdan-Chiscano

Diversity and inclusion remain issues in the agendas of today’s organizations. Despite significant advances in managing workforce differences, there are still challenges to face in order to truly achieve fully inclusive organizations. Diversity management is set up as the key success factor in recognizing and integrating employee differences, so it is particularly relevant for companies to become aware of the need to improve their management capability in this area. This article provides a literature review of the terms diversity and inclusion, the analysis of the main effects they have and their management and the specific case study of functional diversity. A conclusion section is provided in the last section of the article.

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