What do I need to know to facilitate smart working in my organization?
After the increase in teleworking due to the COVID-19 pandemic, many organizations have seen the potential of this way of working and wish to initiate or advance its implementation in a planned way. To this end, it may be useful to develop the capacity of their managers or professionals to be smart working agents, in order to promote the implementation of a form of flexible teleworking that makes good use of technological tools and that favours the best working conditions. After defining smart working, this article presents a competency framework for the role of a smart working agent focused on three key competencies: understanding the context, facilitating implementation, and leading in a digital environment.
ODS
Associate professor of Organization and Human Resources. Expert in flexible forms of work and digital transformation of the management of people. Member of the research group Digital Business Research (DigiBiz), recognized as a consolidated group by the Agency for Management of University and Research Grants (AGAUR).
Degree and doctorate in Economic and Business Sciences from the University of Barcelona. Associate professor and member of the research group Digital Business Research (DigiBiz), recognized as a consolidated group by the Agency for Management of University and Research Grants (AGAUR). He has held various posts of academic responsibility at the UOC and has taken part in several research projects relating to the effects of digital technological change on the labour market, as well as publishing articles related to this topic and presenting reports to institutions such as the he Council for Labour, Economy and Social Affairs of Catalonia, CaixaBank and Barcelona Activa, among others.
Professor in Quantitative Methods for Economics and Business and director of the doctoral programme in ADE at the UOC. Member of the research group Digital Business Research (DigiBiz), recognized as a consolidated group by the Agency for Management of University and Research Grants (AGAUR).
Professor of Fiscal and Employment Law. Expert in business responsibility in the prevention of occupational risks, teleworking, and job flexibility. Member of the research group Digital Business Research (DigiBiz), recognized as a consolidated group by the Agency for Management of University and Research Grants (AGAUR).